The
One-Minute Computer Doctor
Troubleshooting computer problems could be (at
times) one of the most frustrating tasks in the
world, and even expert computer support technicians
could bear witness to this fact. For the larger
majority of times, the most difficult computer
troubleshooting tasks involve computer software.
This is because at almost any given time, there are
more than two dozen software applications or
programs installed on the modern personal computer.
These programs or applications, because they reside
on the same hard disk and are executed within the
same operating system such as Microsoft Windows XP,
are bound to interact together in one way or the
other, giving rise to the possibility of conflicts.
In fact the basis of most computer software
related-problems is such conflict. On an operating
system like Microsoft Windows 98, ME, 2000 and XP,
the situation is further complicated by the fact
that programs and applications often share resources
on the hard disk and in the computer memory.
A typical example is what is called Dynamic Link
Library (DLL). As an average Microsoft Windows XP
user, if you check inside a folder named System32
which resides inside the Windows folder on the hard
disk partition where Microsoft Windows is installed
(most often the C:\ drive), you would find at times
as much as one hundred files or more with the .dll
extension (i.e. user32.dll, shell32.dll). These are
generally referred to as DLLs. A DLL provides
resources and information to one or more programs
and may thus be utilized at any given time by more
than one program. That is one reason why the DLLs
generally reside at a common and easily identified
location for programs and applications. When a new
program or application is just being installed on
the computer, it carries along copies of some of
these DLLs so that if they are absent on the
computer, it can easily copy the DLLs to the
computer at the common location for its use. If the
DLLs are have already been copied to the computer by
another program or application, the new program does
not bother to replace them again with the copies it
is carrying. However, some programs that do not
adhere to best practices guidelines would not even
check if a DLL is in the common location or not but
would rather transfer its own copies there,
overwriting some resident DLLs in the process. This
can result into sometime serious problems. The
reason for such is that DLLs always have versions
because the people who develop them could improve on
them and the version information is an indicator of
how recent a DLL is, since the names always remain
constant. Newer versions usually provide more
information and resource indicators than older
versions. As a result, if a vital DLL is overwritten
by a program with a lower version of the DLL, other
programs that are utilizing resources from the DLL
may demand resources or information that is
available in the newer version (which such programs
expect is in the common location) but which is not
available in the older version. This would result in
some programs which have been functioning before to
start behaving erratically, crash or not even work
at all after the installation of a new program
because of the DLL version conflict. The same
situation may also occur when uninstalling a program
that had previously been resident on the computer.
Some programs do not adhere to best practices
principles and would remove some DLLs that are
supposed to be “shared” or used by more than one
program, thereby creating problems for other
programs that use those DLLs. This is just a typical
example of one of the many software problems that
could occur on a computer. Trying to trace the
source or cause of some of these problems as simple
as they may seem could take hours or days because in
some scenarios, a lot of programs have been
installed and uninstalled over time and considering
the fact that a single program may use as much as a
dozen “shared” DLLs or more, the situation could
easily grow complex.
The computer is essentially a tool and when some
programs refuse to run on it or are behaving
erratically, whichever way we may want to look at
it, it constitutes a problem. Software is the driver
for computer hardware. It is what ties everything
together and allow us to achieve our ends and
purposes with the various parts of the computer
(including peripherals and external equipment like
printers and scanners) working in synchrony. A
problem with a single but vital piece of software
may have rippling effects that could present much
larger problems in the overall analysis. To further
complicate the situation are a category of software
referred to as bad software and these include
viruses and spyware. These bad software such as
viruses or spyware may overwrite, delete or alter
critical or important files on the computer and even
when the viruses or spyware are removed by antivirus
or anti-spyware programs as the case may be, the
antivirus or anti-spyware programs may not
completely reversed the effects of the viruses, such
as the altered, deleted or overwritten files which
are much likely than not to create further problems
on the computer.
Considering all the above, it is evident that the
job of a computer support technician at times is not
an enviable one at all. A computer support
technician is at times like a doctor of the
computer. However, the computer is unable to speak
or tell the doctor appropriately what it is
experiencing and the user of the computer at most
times is unhelpful with accurate information on what
he or she had done on the computer prior to
experiencing problems or whether some minor problems
have been experienced over time that later escalated
into the current situation. As a result, the
employment of trial and error detection tactics
could hardly be completely ruled out, resulting in
longer times to resolve problems. In an environment
where the computer is not being used as a
recreational tool, its unavailability (i.e. under
repairs or troubleshooting) for any reasonable
length of time constitutes a direct or indirect loss
of revenue to the owner or user.
RecoveryMagic is an innovative and revolutionary
software that has been developed to solve
practically all software related computer problems
and reduce computer downtime due to troubleshooting.
Software problems constitute more than 80% of all
computer problems commonly experienced and
RecoveryMagic surprisingly is capable of solving any
of these problems irregardless of the difficulty of
the problem, within a matter of seconds or minutes!
Yes. You read it right. The problems would be
resolved in a matter of seconds or minutes.
RecoveryMagic works using the concept of
“rollback” or “restore”. That means it is able to
undo all software problems on a computer much like
you undo errors and typed text in Microsoft Word.
When your computer is in a good condition which you
have also certified is virus and spyware-free and
all components are working fine (i.e. it can print
to your printer and scan from your scanner), you can
install RecoveryMagic. The RecoveryMagic
installation takes just a couple of minutes. After
installation, RecoveryMagic performs a system health
check and stores the state of everything on the
computer as at that time. This is referred to as the
“baseline state”. Every time you start the computer,
RecoveryMagic sits on the computer system tray,
monitoring the changes to the computer. In the event
that you have a computer problem, for example a
corrupt print spooler, which prevents you from
printing, all you have to do is to right-click on
RecoveryMagic and select the option to take your
computer back to the “baseline state” when
everything was working fine. And voila!
RecoveryMagic would do just that in a matter of
seconds: as long as it takes to reboot your
computer!
RecoveryMagic allows you to select partitions to
protect in addition to the root partition (i.e. C:\
drive), thus allowing you to save your important
data to an unprotected partition, while it restores
everything on the protected partition. Because
RecoveryMagic takes you easily back to a pre-problem
state, it is capable of solving practically all
software problems on the computer. In fact when the
host Microsoft Windows operating system is corrupt
and cannot load, RecoveryMagic is capable of
restoring it back to the working state because it
loads before Microsoft Windows does!
With RecoveryMagic, you have a “one minute computer
doctor” that can solve practically all your software
support problems without the need for a computer
technician or technical knowledge!
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